Posted by Neil Martinez on August 30, 2001 at 11:29:59:

In Reply to: KM in LAW firms posted by Ponnu on August 30, 2001 at 04:46:27:

I was the Proj. Mgr. on a team of Lotus developers who designed, developed, and deployed a Lotus K-Station solution for a law firm. Our biggest hurdle was cultural. The law firm we implemented the solution in is one of the larger New York (and International) law firms. Just as our project was ready to deploy, the managing partner retired and handed the baton over to a much more traditional (read, "anti-technology") partner.

The second largest hurdle we faced was organizational and political. The IT department we worked with was constantly faced with ridiculoous demands form the partners. Creating a fire brigade mentality and completely subverting the project planning process.

My advice to you is, ensure you have committed, long-term support from an "executive" sponsor and that the sponsor(s) is actively involved in the success of the project.

Secondly, make sure all critical resources -- i.e. Librarians, IT leads, etc. -- are identified and their time is committed to the project during the design phase and regularly throughout the development and deployment phases.

Lastly, don't understimate the amount of design time you will need. If anything, overestimate. Law firms run on unique schedules. You will often find it hard to get people together in a timely fashion and you will need to somewhat flexible.

Regards,

Neil Martinez

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• Re: KM in LAW firms ponnu 11:29:59 08/31/01 (0)

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